Shipping policy
📦 Shipping Policy
Processing Time
Orders are made to order and typically ship within 7–10 business days unless otherwise noted.
Shipping
We ship throughout the United States.
Orders over $100 qualify for free standard shipping.
Once your order has shipped, you’ll receive tracking information via email.
Grace & Rose Creations is not responsible for delays caused by the shipping carrier.
🔄 Refund & Exchange Policy
Because each item is made specifically for you, we do not accept returns or exchanges due to ordering the wrong size, color, or changing your mind.
If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery with photos so we can make it right.
Customer satisfaction is important to us, and we’ll always do our best to resolve any issues quickly.
📏 Size Disclaimer
Please review the size chart before placing your order.
Our apparel is made to order, and sizing may vary slightly depending on the brand.
🎨 Color Disclaimer
Actual shirt and print colors may vary slightly due to monitor settings and the garment dyeing process.
⏰ Order Changes
Orders may be changed or canceled within 12 hours of purchase.
After production begins, orders cannot be changed or canceled.
📧 Contact Information
Grace & Rose Creations
Email:
Gracerosecreationsboutique@gmail.com
Response Time:
Within 1–2 business days